Privacy policy


Privacy Policy

Last updated: 23.11.25

Your privacy is important to us. This Privacy Policy explains how Sairchie collects, uses, stores, and protects your personal information when you use our website.

1. Information We Collect

We may collect the following information:

  • Name, address, phone number, email
  • Payment details (processed securely via third-party providers)
  • Order history and preferences
  • Website usage data (cookies, IP address, browser type)

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Improve our website and services
  • Send order updates and, with consent, marketing emails
  • Prevent fraud and maintain website security

3. Legal Basis for Processing

We process your data based on:

  • Contractual necessity (to fulfil your order)
  • Legal obligations
  • Your consent (e.g., marketing)
  • Legitimate interests, such as improving our services

4. How We Store & Protect Your Data

  • Data is stored securely using encrypted systems
  • Payment information is processed by secure third-party payment processors
  • We retain your data only as long as necessary for legal or business purposes

5. Sharing Your Information

We may share your data with:

  • Trusted service providers (payment processors, delivery partners)
  • Legal authorities if required
    We do not sell your personal data.

6. Cookies

We use cookies to:

  • Improve website functionality
  • Provide a better shopping experience
  • Analyse site traffic

Users can manage cookie preferences in their browser settings.

7. Your Rights (UK GDPR)

You have the right to:

  • Access your data
  • Correct inaccurate information
  • Request deletion (“right to be forgotten”)
  • Withdraw consent
  • Object to processing
  • Request data portability

To exercise these rights, contact us at info@sairchie.co.uk

8. Links to Other Websites

Our website may contain links to external sites. We are not responsible for their privacy practices.

    9. Updates to This Policy

    We may update this Privacy Policy periodically.

    The latest version will always be posted on this page.

     

    10. Contact Us

    For privacy-related questions:

    📧 info@sairchie.co.uk